Why we collect your personal information

As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us. If you do not provide personal information to us, we will be unable to enrol you as a student.

How we use your personal information

We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.

How we disclose your personal information

We are required by law (under theNational Vocational Education and Training Regulator Act 2011(Cth) (NVETR Act)) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.

We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.

How the NCVER and other bodies handle your personal information

The NCVER will collect, hold, use and disclose your personal information in accordance with the law, including thePrivacy Act 1988(Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.

The NCVER is authorised to disclose information to the Australian Government Department ofEmployment and Workplace Relations (DEWR), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:

  • administration of VET, including program administration, regulation, monitoring and evaluation
  • facilitation of statistics and research relating to education, including surveys and data linkage
  • understanding how the VET market operates, for policy, workforce planning and consumer information.

The NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf.

The NCVER does not intend to disclose your personal information to any overseas recipients.

For more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy.

If you would like to seek access to or correct your information, in the first instance, please contact your RTO using the contact details listed below.

Get Skilled Training is required to report Total VET Activity to the National Centre for Vocational Education Research (NCVER) either directly or through a State Training Authority (STA). This means that Get Skilled Training must collect and report full Australian Vocational Education and Training Management Information Statistical Standard (AVETMISS) data relating to all students, in addition to any funding requirements.

Where data relates to delivery under a funding program administered by the Queensland Government Department of Trade, Employment and Training (DTET), Get Skilled Training submits data to DTET in line with these requirements. DTET manages personal information in line with the Information Privacy Act 2009 (Qld).

The Queensland Government Privacy Notice can be accessed here.

Surveys

You may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor, or another authorised agency. Please note you may opt out of the survey at the time of being contacted.

Use of Jotform for Data Collection

Get Skilled Training collects certain enrolment and training-related information through secure online forms hosted by Jotform. Jotform is an external, cloud-based platform that stores data on servers outside of our organisation. By submitting your information through these forms, you acknowledge and consent to your data being collected, stored and processed by Jotform in accordance with their security standards and privacy policy.

Get Skilled Training takes all reasonable steps to ensure your personal information remains protected while stored on external systems, including through secure transmission, access controls and ongoing monitoring of our data protection practices. Your information will only be used for legitimate training, compliance and administrative purposes.

Get Skilled Training Contact Information

At any time, you may contact Get Skilled Training to:

  • Request access to your personal information
  • Correct your personal information
  • Make a complaint about how your personal information has been handled
  • Ask a question about this Privacy Notice

The Get Skilled Training Privacy Policy can be accessed here

Phone: 1300 856 832

Email: info@getskilledtraining.com.au