Refund and Cancellation Policy

Full refunds will be made to the students in the event of course cancellation by Get Skilled Training.

Participants who withdraw from a course are able to defer to the next course with no refund of fees (see transfers below). If the withdrawal is made in writing with 5 clear working days notice of the start of the course a full refund is given. If the withdrawal is made in writing with less than 5 clear working days notice of the start of the course, the first $150 (or 15%) of any fee is non-refundable.

Participants who withdraw from a course due to ill health will, on production of a medical certificate either,

  • receive a refund of course fees paid, less the administration fee ($50), or
  • will be permitted to comeback within 60 days and complete the training. If the person is unable to return to complete the training then a refund based on the percentage of the course not completed will be given, less the administration fee ($50).

Transfers will be accepted up to 5 days prior to the course commencement.  Transfers to another course will only be accommodated within 6 months from the commencement of the original enrolment, after which all fees paid will be forfeited.

This information is also provided in our student handbook which is made available to all students who enrol in a course with Get Skilled Training.